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We’re driven by our design and quality; however, if you’re not 100% satisfied with your purchase. You may initiate a return or exchange within 14 days of receiving your order.<\/p>

Your item must be unworn and unused and have all original Bullshake tags attached to the original packaging. <\/p>

To provide you with a hassle-free shopping experience, you can return or exchange your items for store credit (Valid for 12 months).<\/p>

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Following an inspection, please allow up to 10 days for us to process your request. You can then use your store credit to purchase new items or exchange them for the desired size or colour. The items you buy with the store credit might be subject to shipping fees at the checkout, depending on your order value. <\/p>

At this time, we do not offer free return shipping for international orders or refunds on Customs or Duties.<\/p>

Please note: all sale items are final and cannot be returned or exchanged. We do not accept returns or exchanges on facemasks, tights, underwear, or socks. <\/em><\/p>

Bullshake reserve the right to refuse returns that do not meet our return policy.<\/p>

To initiate a return, please visit the following link and submit your exchange request:<\/p>" } }, "1292f830-48ad-4b59-95dc-e762a253a4ba": { "type": "button", "settings": { "link": "https:\/\/bullshakefit.com\/pages\/return-portal", "link_text": "Return and Exchange Portal" } } }, "block_order": [ "1657632381dceb32d9-0", "1657632381dceb32d9-1", "1292f830-48ad-4b59-95dc-e762a253a4ba" ], "settings": { "alignment": "center", "max_width": 48 } }, "returns-policy": { "type": "returns-policy", "blocks": { "898d43ec-5e15-42f4-872d-560a5697f8e7": { "type": "text", "settings": { "title": "What is your refund\/return policy?", "content": "

We hope you will be delighted with the pieces you receive just as much as we love creating them. However, we have 14 days Return policy<\/strong> in place if you’re not 100% satisfied with your purchase.Please ensure that when you receive an item, you take reasonable care of it when trying it on and please ensure that any security seals or tags are still intact.From when a parcel is received at our warehouse, please allow up to 7 business days for your return to be finalised. Please note, we do not issue refunds on non-faulty items, only a store credit will be provided once your return item\/s is\/are received back at our warehouse.You can then use this credit note to either repurchase your item\/s in the desired size or choose something completely different from our website. A store credit will not include shipping costs. We do not offer full refunds or physical exchanges for a product unless it is deemed faulty upon inspection. In some scenarios, we may require the faulty item to be returned to us for further inspection.Please note: When returning a parcel, we suggest using standard\/ regular post as this will be the most cost-effective option.To be eligible for a return,Your item must be in the same condition that you received it, unworn or unused, items with strong odours or smells like smoke, cologne, detergent other stains (such as deodorant, etc.) will not be accepted, and must have all original bullshake tags attached. And in its original packaging. You’ll also need the receipt or proof of purchase. Your refund will be based on the merchandise value on the original purchase invoice. Our customers are responsible for the shipping cost for any returning or exchanging items.Non-returnable items Items that are on Sale cannot be returned. Items part of our 'Up To 60% Off Sale also cannot be returned as they are on final clearance. Please double-check the sizing as no refund will be issued in exchange for these items unless they are faulty.Items which are outside of our 14 days return period cannot be returned. If there are any uncertainties about returning an item, please email the support team support@bullshakefit.com.Our Returns Department inspects all returned items before any action is taken. If the returned item does not comply with our return policy, the customer will be notified, we cannot accept returns or exchanges. Exchanges only apply for full-priced items and must be for the same item in a different size\/colour depending on availability. If you would like to size up, down or a different colour on sale items, we recommend placing another order and returning your original purchase.A store credit refund will be issued first if your exchange cannot be completed due to unavailable stock, or a different item is requested.Refunds are only applicable to the cost of the product: original shipping fees will not be refunded.Following an inspection, please allow up to 14 days, depending on volume, for us to process your exchange or store credit.It can take up to 10-14 business days for the funds to appear back in your original payment method or bank account. You will receive an email confirmation once actioned.Please note: We are not responsible for any returns sent back to us that are lost in the mail. We highly recommend using a tracked service to check the status of your return, Please always retain the proof of postage, tracking number and collection reference. We are not liable for any parcels lost before they reach us. We only become responsible for parcels sent back to us when they are received at or return address. until this point, your parcels are still in the care of the postal service provider. Should your parcel be lost en route, You will need to claim with your postal service provider.Customers are required to cover all costs involved with returning productsIf the customer has contacted our Customer Service Team and found a fault with one of their products, bullshake will cover the return shipping costs.If there are any uncertainties about returning an item, please email the support team support@bullshakefit.com<\/strong><\/p>" } }, "f833dc7f-5e66-4699-bd89-6e3e57027c5d": { "type": "text", "settings": { "title": "How do I start my refund\/exchange process?", "content": "