We have you covered! We will email you as soon as your order has been received and then shipped. We will provide you with a tracking number for you to follow.
Bullshake currently accepts Visa, MasterCard and American Express. We also accept payment via PayPal.
For standard shopping in Australia, you should receive your order within 4-8 business days. Express post 1-3 days.
International orders will vary depending on Covid restrictions; however, generally, within 4 weeks is the anticipated shipping time.
We begin processing orders as soon as they are placed; for this reason, we cannot cancel or make changes to orders. Returns can be initiated through the 'returns page' on our website.
It's easy! There is a section in your shopping cart to key in your discount code. Simply enter it in, press 'submit', and your order will be calculated with the discounted amount shown in your payment summary.
Product size information can be found on the product page, 'Sizing Guide' tab.
If you'd like to make an exchange, simply return the unused items to us using "Start a return or exchange page."
Returns are accepted for all items within 14 days of delivery. Please visit our 'Start a return or exchange page' to initiate the returns process.
Although we strive for perfection, we are human, and sometimes, the wrong items are shipped from our warehouse. We are so sorry for any inconvenience this has caused, and our customer service team is here to help make things right. Please contact our customer service team via email@example.com or the contact us page to get you your items as soon as possible.
We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team via email or via our contact us page.
All garments will have washing and drying instructions on tags to ensure you can keep your Bullshake items in excellent condition.