Transparent Shipping Policy

Dear International Customers,


We ship worldwide. Please allow 24 Hours for orders to be processed. Tracking information is automatically sent to the email address you provide at checkout.

Worldwide Shipping

Please check your spam folder if you do not receive the tracking information within 1-2 business days.

All Orders are processed and shipped five days a week (Monday – Friday), except on Australian & International Public Holidays.

You can track your order with your courier by simply logging onto their website and typing in your tracking number.

DHL Express

DHL Express Portal

ARAMEX Express

Aramex Express Portal

Australia Post Express

Australia Post Express Portal

We strive to provide our customers with the fastest delivery; typically, the product is in stock—Usually, Ships within 24 hours. Please note this is a business day service. Any orders placed over a weekend will not be dispatched until Monday. 

Express shipping orders will be sent via DHL EXPRESS and will be a fully tracked door-to-door service provided by DHL. Tracking details will be in dispatch confirmation emails.

Standard service orders will be sent via Australia Post and a fully tracked service provided by Australia Post. Tracking details will be in dispatch confirmation emails.

Unfortunately, due to the impacts of Covid-19, the current network delay is affecting some outbound and return orders.