Transparent Shipping Policy
Dear International Customers,
We ship worldwide. Please allow 24 Hours for orders to be processed. Tracking information is automatically sent to the email address you provide at checkout.
If you do not receive the tracking information within 1-2 business days, please check your spam folder.
ALL Orders are processed and shipped 5 days a week (Monday – Friday), except on Australian & International Public Holidays.
You can track your order with your courier by simply logging onto their website and typing in your tracking number.
AUSTRALIA POST EXPRESS
We strive to provide our customers with the fastest delivery, normally, product in stock—Usually Ships within 24 hours. Please note this is a business day service. Any orders placed over a weekend will not be dispatched until Monday.
Express shipping orders will be sent via DHL EXPRESS and will be a fully tracked door to door service provided by DHL. Tracking details will be in dispatch confirmation emails.
Standard service orders will be sent via Australia Post will be a fully tracked service provided by Australia Post. Tracking details will be in dispatch confirmation emails.
Unfortunately, due to the impacts of covid-19, the current network delay is affecting some outbound and return orders.