Start a Return + Exchange
We hope you will be delighted with the pieces you receive just as much as we love creating them. However, if you’re not 100% satisfied with the items you received, we gladly accept the returns.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return or 14-30 days for a store credit.
If you would like to exchange your item for another size or style, please email firstname.lastname@example.org with following details:
- Your order number
- Which item is damaged
- A description of the problem
- Photographic evidence
and we’ll take you through the process.
Please note that if our product is deemed faulty, we may ask you to return the item. If this is the case, we will organise shipping for you.
For more information please visit our Shipping and Returns policy.